Shipping policy
Shipping Policy
Thank you for shopping with us!
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
During sales, promotions, or holiday periods, processing may take a little longer.
Shipping Times
Estimated delivery times are:
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Standard Shipping: 3–7 business days
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International Shipping: 7–15 business days
Delivery times are estimates and may vary depending on your location, courier delays, weather, customs, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout based on your delivery address and the items in your order.
Any applicable free-shipping offers will be clearly stated on our website.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information, when available.
Please allow up to 48 hours for tracking information to update.
Incorrect or Incomplete Address
Please make sure your shipping address is correct before completing your order.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package.
Delayed or Lost Packages
If your order is significantly delayed or appears to be lost, please contact us at [your email address] with your order number.
We will work with the shipping carrier to investigate the issue.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and the damaged item so we can assist you.
International Orders
International customers may be responsible for customs duties, taxes, or other import charges imposed by their country. These charges are not included in the product or shipping price unless explicitly stated.
Contact Us
If you have any questions about shipping, please contact